Diploma One Hotel Operation

The Hotel Operation One Diploma Program is designed for those who have chosen to work pleasantly as a hotelier who will have the competence as a Room attendant, Concierge, Telephone Operator and Guest Relation Officer.

This unique program is proven by hands on training to boost knowledge, skills, attitude and experiences without eliminating the educational character. At the end of the semesters, competency assessment will be conducted at free by AKPINDO-STEIN Certification Body. This body has been licesenced by State Professional Certification Agenct, then so called Badan Nasional Sertifikasi Profesi (BNSP).The competency certificate gained by students is aimed to empower and enable them to enter global competition in managing the world-class kitchen and business. This unique program is proven by a theoretical learning process, practical in the field of Hospitality both Front Liners and Room Attendants that will take you through the main stages of handling guests at the Hotel.


Why choose this program?

You will get valuable insights on the latest trends and skills in food service industries to accelerate innovation in maintaining and developing the Front Office and Housekeeping skills. The combination of class, practicals, on the job training facilities and opportunities and extra excellence in your future career. This is promised as the candidate of trainee has been started at campus selection by the users. The Human Resources Manager of the five star hotels visiting and conducting test for those who will undertaking “On the Job Training at their hotels/premises .

You will gain valuable insights about the latest trends and skills in the industry to carry out work as reliable. This combination will make you the Room attendant, Concierge, Telephone Operators and Guest Relation Officer, the most sought after in the hospitality industry and cruise ships. In addition, a strong network built by AKPINDO will also provide employment opportunities and extra excellence in your future career.


What can you expect from this program?

This program will improve your skills and technical as well as your personality. This will also expand your mindset to think out of the box, because communication skills and problem solving are very important in the Hospitality industry.

The program starts with an orientation where you are introduced to topics such as Hotel Cleaning and Make Up Room, Reception, Reservation. After mastering the basics, this program will then focus on guest handling procedures and preparing guest rooms at the hotel.

In the final year, the program will ensure you have experience as a Room Attendant or Receptionist in a world-class / international hotel chain.


Program Structure

  • Basic Bakery
  • Food Commodities
  • Stewarding
  • Hotel Hygiene, Sanitation and Savety
  • Food Storing
  • Pasta Production
  • Menu Knowledge
  • Oriental Cuisine
  • Continental Cuisine

Asean Standard Certification (BNSP)

  • Junior Cook



Internship/Job Training Program

You will undertake twenty-four weeks of comprehensive training in the internship program. This has been specifically designed to give you an intensive direct practice experience in a challenging work place environment.



Entry Requirement

  • General High School Or SMA
  • Tourism Vocational High Shool (SMK Pariwisata dan Non Pariwisata)
  • Program Paket C SMA dan SMK


September and February



1 year or 12 months

  • English For Hotel Industry
  • Stewarding
  • Hotel Hygiene, Sanitation and Safety
  • Introduction of Tourism & Hospitality
  • Reception
  • Concierge
  • Hotel Make Up Room
  • Hotel Security System
  • Hotel Reservation
  • Public Area attendant

Compulsary General Courses

  • Citizenship
  • Cost Control

Tuition Fee

Registration                                                  IDR.      200.000

Tuition Fee (2 Semesters)                          IDR    9.500.000


Tuition fee includes:

  • Almamater Jacket
  • AKPINDO T-Shirts